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Real-World Use

Enterprise partnerships and industry applications

📰real-world-use

Iberdrola enhances IT operations using Amazon Bedrock AgentCore

Iberdrola, one of the world’s largest utility companies, has embraced cutting-edge AI technology to revolutionize its IT operations in ServiceNow. Through its partnership with AWS, Iberdrola implemented different agentic architectures using Amazon Bedrock AgentCore, targeting three key areas: optimizing change request validation in the draft phase, enriching incident management with contextual intelligence, and simplifying change model selection using conversational AI. These innovations reduce bottlenecks, help teams accelerate ticket resolution, and deliver consistent and high-quality data handling throughout the organization.

Talha ChatthaFeb 10, 2026
📰real-world-use

Scale LLM fine-tuning with Hugging Face and Amazon SageMaker AI

In this post, we show how this integrated approach transforms enterprise LLM fine-tuning from a complex, resource-intensive challenge into a streamlined, scalable solution for achieving better model performance in domain-specific applications.

Florent GbelidjiFeb 9, 2026
📰real-world-use

New Relic transforms productivity with generative AI on AWS

Working with the Generative AI Innovation Center, New Relic NOVA (New Relic Omnipresence Virtual Assistant) evolved from a knowledge assistant into a comprehensive productivity engine. We explore the technical architecture, development journey, and key lessons learned in building an enterprise-grade AI solution that delivers measurable productivity gains at scale.

Yicheng Shen, Sarathy VaradarajanFeb 9, 2026
📰real-world-use

Accelerate agentic application development with a full-stack starter template for Amazon Bedrock AgentCore

In this post, you will learn how to deploy Fullstack AgentCore Solution Template (FAST) to your Amazon Web Services (AWS) account, understand its architecture, and see how to extend it for your requirements. You will learn how to build your own agent while FAST handles authentication, infrastructure as code (IaC), deployment pipelines, and service integration.

David KalekoFeb 9, 2026
📰real-world-use

How Associa transforms document classification with the GenAI IDP Accelerator and Amazon Bedrock

Associa collaborated with the AWS Generative AI Innovation Center to build a generative AI-powered document classification system aligning with Associa’s long-term vision of using generative AI to achieve operational efficiencies in document management. The solution automatically categorizes incoming documents with high accuracy, processes documents efficiently, and provides substantial cost savings while maintaining operational excellence. The document classification system, developed using the Generative AI Intelligent Document Processing (GenAI IDP) Accelerator, is designed to integrate seamlessly into existing workflows. It revolutionizes how employees interact with document management systems by reducing the time spent on manual classification tasks.

David Meredith, Josh ZachariasFeb 5, 2026
📰real-world-use

Everything Will Be Represented in a Virtual Twin, NVIDIA CEO Jensen Huang Says at 3DEXPERIENCE World

NVIDIA founder and CEO Jensen Huang and Dassault Systèmes CEO Pascal Daloz announced a partnership to build a shared industrial AI architecture, merging virtual twins with physics-based AI to redefine the future of design, engineering and manufacturing.

Brian CaulfieldFeb 3, 2026
📰real-world-use

Democratizing business intelligence: BGL’s journey with Claude Agent SDK and Amazon Bedrock AgentCore

BGL is a leading provider of self-managed superannuation fund (SMSF) administration solutions that help individuals manage the complex compliance and reporting of their own or a client’s retirement savings, serving over 12,700 businesses across 15 countries. In this blog post, we explore how BGL built its production-ready AI agent using Claude Agent SDK and Amazon Bedrock AgentCore.

Dustin LiuFeb 3, 2026
📰real-world-use

AI agents in enterprises: Best practices with Amazon Bedrock AgentCore

This post explores nine essential best practices for building enterprise AI agents using Amazon Bedrock AgentCore. Amazon Bedrock AgentCore is an agentic platform that provides the services you need to create, deploy, and manage AI agents at scale. In this post, we cover everything from initial scoping to organizational scaling, with practical guidance that you can apply immediately.

Maira Ladeira TankeFeb 3, 2026
📰real-world-use

Agentic AI for healthcare data analysis with Amazon SageMaker Data Agent

On November 21, 2025, Amazon SageMaker introduced a built-in data agent within Amazon SageMaker Unified Studio that transforms large-scale data analysis. In this post, we demonstrate, through a detailed case study of an epidemiologist conducting clinical cohort analysis, how SageMaker Data Agent can help reduce weeks of data preparation into days, and days of analysis development into hours—ultimately accelerating the path from clinical questions to research conclusions.

Siddharth GuptaFeb 3, 2026
📰real-world-use

The crucial first step for designing a successful enterprise AI system

Many organizations rushed into generative AI, only to see pilots fail to deliver value. Now, companies want measurable outcomes—but how do you design for success? At Mistral AI, we partner with global industry leaders to co-design tailored AI solutions that solve their most difficult problems. Whether it’s increasing CX productivity with Cisco, building a more…

Corentin Petit and Sarah BeldoFeb 2, 2026
📰real-world-use

NVIDIA Launches Earth-2 Family of Open Models — the World’s First Fully Open, Accelerated Set of Models and Tools for AI Weather

At the American Meteorological Society’s Annual Meeting, NVIDIA today unveiled a new NVIDIA Earth-2 family of open models, libraries and frameworks for weather and climate AI, offering the world’s first fully open, production-ready weather AI software stack.

Mike PritchardJan 26, 2026
📰real-world-use

Zenken boosts a lean sales team with ChatGPT Enterprise

By rolling out ChatGPT Enterprise company-wide, Zenken has boosted sales performance, cut preparation time, and increased proposal success rates. AI-supported workflows are helping a lean team deliver more personalized, effective customer engagement.

OpenAIJan 13, 2026
📰real-world-use

NVIDIA Unveils Multi-Agent Intelligent Warehouse and Catalog Enrichment AI Blueprints to Power the Retail Pipeline

Every “that was easy” shopping moment is made possible by teams working to hit shipping deadlines, scrambling to fix missing product details and striving to provide curated shopping experiences. Behind the scenes, workers are dealing with the reality of aging systems, siloed data and rising customer expectations — a combination that makes consistency and speed Read Article

Cynthia CountourisJan 9, 2026
📰real-world-use

AI Copilot Keeps Berkeley’s X-Ray Particle Accelerator on Track

In the rolling hills of Berkeley, California, an AI agent is supporting high-stakes physics experiments at the Advanced Light Source (ALS) particle accelerator. Researchers at the Lawrence Berkeley National Laboratory ALS facility recently deployed the Accelerator Assistant, a large language model (LLM)-driven system to keep X-ray research on track. The Accelerator Assistant — powered by Read Article

Scott MartinJan 8, 2026
📰real-world-use

One in a million: celebrating the customers shaping AI’s future

More than one million customers around the world now use OpenAI to empower their teams and unlock new opportunities. This post highlights how companies like PayPal, Virgin Atlantic, BBVA, Cisco, Moderna, and Canva are transforming the way work gets done with AI.

OpenAIDec 22, 2025
📰real-world-use

BBVA and OpenAI collaborate to transform global banking

BBVA is expanding its work with OpenAI through a multi-year AI transformation program, rolling out ChatGPT Enterprise to all 120,000 employees. Together, the companies will develop AI solutions that enhance customer interactions, streamline operations, and help build an AI-native banking experience.

OpenAIDec 12, 2025
📰real-world-use

The Walt Disney Company and OpenAI reach landmark agreement to bring beloved characters to Sora

Disney and OpenAI have reached an agreement to bring more than 200 Disney, Marvel, Pixar and Star Wars characters to Sora for fan-inspired short videos. The agreement emphasizes responsible AI in entertainment and includes Disney’s company-wide use of ChatGPT Enterprise and the OpenAI API.

OpenAIDec 11, 2025
📰real-world-use

OpenAI appoints Denise Dresser as Chief Revenue Officer

Denise Dresser is joining as Chief Revenue Officer, overseeing OpenAI’s global revenue strategy across enterprise and customer success. She will help more businesses put AI to work in their day-to-day operations as OpenAI continues to scale.

OpenAIDec 9, 2025
📰real-world-use

Bringing powerful AI to millions across Europe with Deutsche Telekom

OpenAI is collaborating with Deutsche Telekom to bring advanced, multilingual AI experiences to millions of people across Europe. ChatGPT Enterprise will also be deployed to help employees at Deutsche Telekom improve workflows and accelerate innovation.

OpenAIDec 9, 2025
📰real-world-use

OpenAI takes an ownership stake in Thrive Holdings to accelerate enterprise AI adoption

OpenAI takes an ownership stake in Thrive Holdings to accelerate enterprise AI adoption, embedding frontier research and engineering directly into accounting and IT services to boost speed, accuracy, and efficiency while creating a scalable model for industry-wide transformation.

OpenAIDec 1, 2025